Solution · Licensed debt collection
Debt collection,done properly.
ICG Middle East Commercial Services FZCO is a licensed debt collection company. We recover what you are owed across the UAE and the GCC — amicably first, legally where we must — with the discipline and evidence a regulated entity expects.
Who trusts us with their receivables?
- Banks and finance houses placing delinquent portfolios with a licensed, audit-ready recovery partner.
- Trading and distribution companies with aged invoices from buyers in the UAE and across the GCC.
- Construction and industrial firms pursuing retention, variation and progress-payment disputes.
- Professional services firms — law, audit, consulting — recovering fees without burning client relationships they want to keep.
- Landlords, free zones and service providers with recurring commercial receivables to recover at volume.
What we deliver
Service details, delivered from Dubai.
Amicable collection
Diplomatic, UAE-based recovery that preserves commercial relationships — structured reminders, direct negotiation and settlement before any legal step.
Legal escalation
Where amicable collection stalls, we coordinate with licensed local counsel to pursue court and enforcement action across the Emirates and the GCC.
Tracing & investigation
Debtor location, asset and affordability checks through group data and registry access, so recovery is grounded in real, current evidence.
Portfolio & B2B receivables
Batch and portfolio recovery for corporates, banks and finance houses — with reporting, evidence and audit trails your compliance team expects.
Credit opinion before you chase
Because we are also a credit data business, every case starts with a solvency and traceability assessment — so effort goes where recovery is actually possible.
Cross-border recovery
Through Infocredit Group's network we pursue debtors beyond the UAE — across the GCC, Cyprus, Greece and 135+ countries of data coverage.
FAQs
Common questions.
Are you licensed for debt collection in the UAE?
Yes. ICG Middle East Commercial Services FZCO is a licensed debt collection company, registered at DMCC in Dubai (Licence No. FZCO-158877). Recovery is handled by our own team under that licence.
How do you charge?
Most mandates run on a success-fee basis — a percentage of what we actually recover — with fixed-fee options for portfolio and volume work. We agree the structure before any action starts.
Will collection damage our relationship with the debtor?
The amicable stage is designed to preserve the relationship: professional, firm and respectful contact first. Legal escalation only happens with your instruction when amicable routes are exhausted.
What information do you need to start?
Typically the contract or invoices, statement of account, delivery or acceptance evidence, and any correspondence. We assess traceability and solvency from there and give you an honest view on recoverability.
How old can a debt be?
Older debts are often still recoverable, and UAE commercial claims carry generous limitation periods — but evidence quality matters more than age. Send us the file and we will assess it candidly.
Can you recover debts outside the UAE?
Yes. Through the Infocredit Group network we coordinate recovery across the GCC and internationally, with local partners where the debtor is domiciled.
ICG MECOS is registered at DMCC as a FZCO (Licence No. FZCO-158877) and licensed for debt collection in the UAE — recovery handled by our own Dubai team, not passed to a third party.
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