ICG MECOS

Case studies · Dubai, UAE

Debt recovery results, anonymised.

Real engagements, real outcomes — with client identities withheld for confidentiality. A licensed debt collection company's work, measured.

Discuss your caseOur collection approach

Trading & distribution · Dubai

Aged receivables recovered for a Dubai trading firm

Mid-size trading company, B2B receivables

of portfolio value recovered
78%
of portfolio value recovered
median time to first payment
11 wks
median time to first payment
accounts required legal escalation
2 of 12
accounts required legal escalation

The situation

A Dubai-based trading company was carrying a portfolio of invoices aged 120–270 days across a dozen B2B customers. Internal follow-up had stalled, and several debtors had stopped responding entirely.

Our approach

  • Segmented the portfolio by debtor solvency using credit reports and trade references before any outreach.
  • Ran structured amicable collection — formal demand, negotiated settlement plans and mediated payment schedules.
  • Escalated two non-responsive accounts to legal action through the relevant UAE channel, with the full evidence file prepared.

Construction · Dubai & Abu Dhabi

Disputed construction receivables settled without litigation

Subcontractor, disputed progress payments

of undisputed value released
100%
of undisputed value released
to signed settlement agreement
6 wks
to signed settlement agreement
court filings required
0
court filings required

The situation

A subcontractor had completed works on two projects but final payments were withheld over variation disputes. The balances were significant enough to threaten the company's cash position.

Our approach

  • Reconstructed the contractual and evidence position — certificates, variations, correspondence and site records.
  • Opened a structured negotiation with the main contractor's commercial team, anchored on the documented position.
  • Reached a negotiated settlement with a staged payment schedule, monitored through to completion.

Professional services · Cross-border, UAE–GCC

Cross-border recovery after the debtor left the UAE

Consultancy, debtor relocated outside the UAE

of outstanding fees recovered
65%
of outstanding fees recovered
from instruction to settlement
14 wks
from instruction to settlement
cross-border jurisdiction engaged
1
cross-border jurisdiction engaged

The situation

A consultancy's largest client had ceased trading in the UAE and its principals had relocated to another GCC market, leaving fees unpaid. The creditor assumed the debt was effectively written off.

Our approach

  • Traced the debtor's new jurisdiction and commercial footprint using Infocredit Group's data network across 135+ countries.
  • Verified the debtor's trading status and asset position before committing to recovery spend.
  • Pursued recovery through local partners in the debtor's new market under a negotiated settlement.

Every case is different. Yours is next.

Case details on this page have been anonymised and certain figures generalised to protect client confidentiality; outcomes depend on the debt, the debtor and the evidence. Send us the outline of yours — the first review is without obligation.

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